NWIX - The Network Performs - Ethernet Connectivity

Service Summary
Presentation:	100Mbps to 10GE
CDR:	Fixed
Latency:	Average 6ms on UK network. 10 ms UK on SLA. 25 ms Pan-European SLA
Local Access:	Connect via local / appropriate carrier
Network Availability:	99.5% on single circuits, 99.99% on protected
Platform:	Foundry
Topology:	Single Q in Q Point to Point Protected Q in Q Point Closed User Group
Back-up Options:	N +1 Protected Switch
Service Fulfilment:	30 working days if on-net 95 working days if off-net
SLA:	Service Uptime: Up to 99.99% available

Ethernet Connectivity

Q-in-Q VLANs provide an alternative means of connection to the core NWIX network to VLAN connections. The NWIX network, which connects data centres across the UK and Europe, provides a central foundation platform on which solutions can be built. With the Q-in-Q services customers can partition traffic so that multiple VLANs can be run between two points.

Q-in-Q can be used by service providers who wish to maximise the usage of their bandwidth as well as manage their own switches.

Fault resolution 4 hours
Once a fault is detected or reported by a customer, NWIX initiates all necessary action and contacts customers using the pre-defined methods.

What you get with Q-in-Q VLAN Connections

Cost Effective Solutions
Q-in-Q can allow for highly efficient allocation of bandwidth; not all VLANs will be running at maximum capacity simultaneously therefore it is possible to allocate more bandwidth than is actually available. Costs on the NWIX network are not distance dependant, pricing is capacity based only, making it a highly effective means of connecting sites.

Flexibility
Q-in-Q allows service providers to provision multiple VLANs over one connection. This makes it possible to provision separate departments or end users by individually providing a more flexible and lower cost means of connectivity as opposed to provisioning on Single VLANs for each department/end user.

Quality Assurance
Having achieved both ISO 9001 and 27001 (Information Security), NWIX customers can be assured of our quality standards.

Technical Autonomy
Service providers can manage their own switches on a customer location and determine the service levels of each Q-in-Q VLAN. Q-in-Q VLANs can be resold separately allowing resellers to achieve higher margins and tailor services on a per customer basis.

Location Independence
Customers choose the data centre closest to them to connect into the core platform of the NWIX core network. Its low latency characteristic means it maintains its active/active ability and ensures that distance between data centres is not an issue.

Service Elements

Service Levels

What you get with Q-in-Q VLAN Connections